Afterpay no customer service

I was trying to purchase via Afterpay at Ulta. It kept saying they couldn’t verify my payment. This happened with my card attached and with Apple Pay. Everything is correct, address and all. I’ve never pushed or missed a payment. I barely use afterpay, I typically use Klarna if it’s available. O then tried to purchase a gift card for ulta on afterpay and make the purchase that way. I got a notification that they couldn’t complete my Afterpay purchase. I reached out to customer service and got no help or explanation. I just used Afterpay in January for a purchase at AE with no issues.