Issues accessing database

Good morning folks,

Last week we suffered a power outage at our site, this took down our server that hosts CCure, now no one can get into the system to create badges.

When we attempt to enter in known working credentials on a fresh backup of our operator and user table we get a connection error, even if we enter in the ip on the server it’s running on which us where the SQL Database lives, our admin and monitoring workstation refuse to connect.

Any tips? We are working with a vendor to do a new install of CCure but I’d really like to save the money if we can figure out this damned connection issue. Network is verified, getting proper IPs, and server can communicate with our Software House Panels fine.