Wife’s new Airwrap makes room foggy

Update, has not done it again. Customer service said it might be residual off the product burning off (highly doubt it) but they were helpful. Most likely was just moisture from hair.

Posting for my wife. She just bought new Airwrap and it has made the room very smoky, not a burn smell or anything just fog. I told her it might be the moisture from hair from her shower a couple hours prior but looking to see if this normal or how to prevent. Not much info online.