Geeksquad 4 year replacement (monitor)

I have a monitor that i recently began to have issues with.

I have OLED burn in bad and i can only see it in a few games but i dont want to see it at all.

when i stopped by the other day with out my monitor i was told that geeksquad will replace monitors and just not give customers new ones.

are they going to haul my monitor back scrutinizing over it looking for my OLED burn in claim? because i can only see it when my room is dark but OLED burn in is covered and i want it replaced.