When issues happen (dealership rant)

I find it super annoying that me and probably others that have purchased a car that's in the 40 to $50,000 range customer service and support should reflect that. It's not like the days of old Hyundai and you got an $8,000 car crossed your fingers nothing went wrong with it. The service department needs to step up training their people and not just have one EV tech on staff. As the more of these vehicles they sell and the more on the road they need a lot more support to repair them when the bad designed ICCU goes bad. I know customer service has become lost art with these giant corporations. Just asking for a simple phone call update should not be an all-day experience for a call back. But it really makes me question if I ever want to be in bed in the future with this company with what I'm dealing with right now.