JBuds Lux ANC audio problems

Hi! I got a pair of JBuds Lux ANC over-ear headphones for Xmas and I’ve been using them pretty regularly since December. I treat them well but lately they’ve been having audio problems. Sometimes when I turn them on, the audio is clear; sometimes, the audio is poor radio-quality and staticky. Usually it goes away if I turn them off and on again, but this time I have tried that (and forgetting and reconnecting the Bluetooth) and the audio is still bad. Any recommendations? :(