Watch out ! On kushbuddy!

It says he is better than bulkbuddy, they sell ounce of shatter by the unit, not close to 1g From the first gram to unpack I noticed that the shatter was contaminated with cannabis and would have been bad to distribute to friends, almost 10g was contaminated during the preparation of my order. I contacted them for a refund, replacement or discount but denies their errors, he puts it on my fault saying that maybe I would have escaped it somewhere but we can see that the dirt is inside and not on the above, last time I test their website watch out!