I really like my local O'Reilly's
I'm a customer, I really love having an O'Reilly's a mile from my house.
I do whatever maintenance I can do on my household's automobiles.
Maybe I'm the problem but I do order parts online or pick them up from my local dealer but if I need something halfway through the job I can pop over there and usually get whatever I need. Sorry, I'm just not going to pay 3x what the part cost is over ordering it if I can wait.
The employees at my store are super nice and it's a mix of retired guys doing what they like and young folks wanting to get into the business or between wrenching jobs.
What I don't do is "rent" tools "buy a tool and return it", I figure if I needed it once I'll need it again and that's the cost of having a store that has what I need right there right now.
Can I get it cheaper, sure. But I can't get it right now so I try to throw whatever of my consumer business I can to them so that they'll be there when I need them.
I do my research and know what part number I need and have looked to make sure it's in stock at my local store. (Lol, I worked in retail for many years so I know that's not always accurate).
Anyway, thanks for being there and a shout out to the staff of the Hawthorne Ave Athens GA store for always having a good attitude and being as helpful as possible. It's a clean, well run, and well merchandised store (my old retail background coming out, lol).
I hate that local Radio Shack type stores have closed and you can't buy little electronic type parts anymore so I really appreciate the fact I can buy the parts/tools I need when I need them on the spot.
You guys are more appreciated than you know.