Gmil ocp and business select pricing

I have been working with the company for nearly a year and my store just started mandating us to enter customers in as OPCs. I definitely don't mind that now however, I have noticed yet another flaw in the system. Business select members do not get their pricing, as well as when I "enroll' a customer on Gmil for regular rewards It does not show up on my daily sign up. Am I doing something wrong or is this just how it is, any tips or tricks to getting around it or do they just need to fix their system errors?