FSA Payment Tracker - Last Updated 2/25

Good morning, Everyone:

Does anybody else's FSA's Payment Tracker indicate 2/25 as the latest update? If so, when do you think our next update will be? 3/25 - 3/31? 4/1 - 4/4?

February still has yet to appear as "Employment Not Certified". Is this also the same for you with FEB not showing up? If so, how are you dealing with waiting for it to show up? If you're calling both MOHELA (or your specific loan servicer) & FSA agents, what specific questions are you asking to find out the root cause of your FSA account not updating?

What answers have you been given for the cause of no updates? Do these answers entail system issues that need to be fixed? Loan servicer hasn't reported your payments?

What have you experienced thus far? I already used this link for the latest NSLDS update & it has been stuck at 1/23/25 as the latest NSLDS update? This link only works when you're currently logged into your StudentAid.gov account:

https://studentaid.gov/app/api/nslds/payment-counter/summary

Is there anything else we can do to trigger a Payment Tracker update besides submitting ECF Forms? Yet sometimes, ECF Forms won't trigger the update.

I'm wondering if it has something to do with the amount of our loan balances. Are they picking & choosing which accounts to forgive?