DMAS sound is atrociously low on 5k Super

Hi everyone,

I bought the DMAS Earphones a few days ago, installed them aaaand, THE SOUND IS ATROCIOUSLY LOW ! With everything at 100% it is barely audible.. I did a bit of research about it and found that supposedly, buying a Y jack cable could fix it. It fixed another problem, being that sometimes the sound would come out of only one ear but it didn't really fix the sound, might be a tiny bit better but still nothing usuable..
PLEASE PIMAX SOLVE THIS ISSUE