SatDump - I cannot seem to pick up any satellites

I am using an SDR-RTL and a NOOELEC sawbird filter, but not having any luck picking up satellites. I have done this before with SDR++ but i want to eliminate having to use several programs just to get a few images - and this supposed to work but doesn't (not for me). Help... I have gone through the settings, but I don't see any issues

https://reddit.com/link/1j9j910/video/9cul9lgrnuoe1/player

I am making progress! I can now get a signal and it appears to download something, but the images are not any good. The audio is cackling and distorted sounding. I am connected to the PC via RDP.