Live help?

I just got 1k and it won’t let me go live. Support says wait a week. Account was made march 13th I think. Will I still need to provide an ID to get live access? My birthdate is set to over 18.

I just got 1k and it won’t let me go live. Support says wait a week. Account was made march 13th I think. Will I still need to provide an ID to get live access? My birthdate is set to over 18.