Unresponsive touchscreen

Hey all, I have a 2018 JL Sahara and the touchscreen isn't responsive. Still works when I use the physical buttons. I've tried pressing and holding the power and tuner button to reset and pulled the fuse. I saw on the UConnect website that I do have a software update I can install, but not sure that will do the trick. Any ideas?

RESOLVED: Alright, figured it out. Turns out it was only when I connect my phone via Bluetooth. As soon as I disconnected it, the touch screen worked again. I can still plug my phone in via usb to connect to CarPlay with it working. Strange, but that seems to be the culprit! Thanks all.