Liberty Mutual phone screen

I am looking to leave retail after almost 20 combined years doing it and have been considering getting going to insurance adjusting as a new career path. I applied to Liberty Mutual and have a scheduled phone screen next week. i was hoping for insight on what type of questions or STAR responses, if any, I should be considering and preparing for ? I had a live interview with Progressive and while I anticipated their questions, unfortunately I was not considered following my live interview. Does LM ask similar questions at this initial stage?

Would you consider LM a place for someone new to adjusting to “learn the ropes”?

Thank-You