Amazon is hiding the prorated refund option for Prime cancellations - here's how to still receive a refund regardless

If you are cancelling your Amazon Prime subscription - Amazon recently took away the public-facing option to cancel immediately and still receive a prorated refund for the remaining time period on your annual subscriptions. Now, it just lists the option to not renew on your next annual billing date. However, if you with a chat agent about it, they’ll push a refund through if you’re persistent (and kind). Quickest way to get a live agent is to go to Help at the site’s bottom menu and click into “help with something else” >  “something else” > “I need more help”, a chat box will pop up and the confused AI bot will eventually connect you to an agent. 

This is just my experience, I did mention to the agent that the option used to exist and they were helpful in refunding me in full despite 2 months of using my Prime. Again, I was very kind but persistent. Hope this helps someone else too!