Damage or Loss Luggage?

Hi everyone! I am Maristhel Bismanos a college student, currently taking BS in Tourism. I am here to ask for your help in having an interview or willing to answer the questionnaire online for our case study regarding A PASSENGERS WHO HAVE EXPERIENCED A DAMAGE OF LOSS LUGGAGE WHILE TRAVELLING. Feel free to comment down below to those who'd experienced it and to those who are willing to answer the questionnaire, thankyouuu.