TVH The VA Hub pros and cons as a beginner

hello! i was searching for info here regarding this agency but the latest i found was like 1 year ago. just wondering is kumusta sya now? okay na ba hiring process nila and all those stuffs? my only experience is being a call center agent (outbound sales)

pls help me. i actually want to go with this industry without an agency, willing to take trainings, online courses, etc to build up my profile but i literally dont know the first thing i gotta do so i am considering the va hub