Frustration with ICBC Claim. I am in the US.

I live in the US. My vehicle was hit by a BC driver, who has ICBC insurance. Getting a claim started through them was a struggle in itself, but now that the claim is open, the claims adjuster has ignored my emails.

I was told to get repair estimates from several different shops and submit them. All I have is the email address for the claims adjuster. No phone number. I have also emailed caduty@icbc.com with no response from them either.

It has been a month of this now, and I just want to get my car back on the road. Does anyone have any idea on who I can call or email to get a response and get this claim wrapped up?? It is absurd to me that the only way I am supposed to contact the claims adjuster is by email, and she is ignoring my emails.