Local Chipotle

Is it just me or is the service TERRIBLE at all local Chipotle locations? Or maybe it’s a national thing… there’s always something wrong or missing from your order that you paid for if you order mobile, or they’re rude/slow af if you order in person. I know a lot of people are shitty to food employees so I can understand not getting 10/10 service, but Chipotle doesn’t even average 5/10. Chipotle service is also noticeably worse than other local fast food places, and has declined from the service they were giving 5-10 years ago. Anyone else notice this?